Set Up Your Practice

1. Read the case and exercise rules. If a course or training program assigned a case or role, follow that assignment. Guided practice supports published and custom cases; focused exercises use the included sample.
2. You act as the facilitator. Published cases keep private participant profiles out of your brief. Custom case authors can see both profiles, so their practice is not blind.
3. Guided practice provides a task and self-checks for each step. Focused exercises use the included sample with a prepared starting record. You control when to continue, revisit, or pause. AI replies remain brief and case-specific.
4. Each session allows 30 of your turns, with up to 2,000 characters per message. Enter sends; Shift + Enter adds a new line. Open Scoring Rubric below to see how your practice is assessed.
5. Download your transcript and closing work before leaving. Refreshing or closing this page can lose them. The site does not save conversations or feedback. AI processing is subject to the provider's data policies.
6. Feedback is a formative AI assessment, not an official grade. Compare its evidence with your transcript. Use fictional or appropriately de-identified material.

Restorative Justice Programmes — UNODC Handbook. This background resource does not replace the rules stated in an exercise.

Eight equally weighted skills. Scores reflect demonstrated behavior, not politeness, conversation length, or whether a preferred outcome was achieved.

Readiness, Consent & Choice

Check informed, ongoing willingness and respect the right to pause or withdraw.

Safety & Boundaries

Recognize support needs and power differences without treating resistance as a problem to overcome.

Listening & Voice

Give participants space to describe their own experiences and reflect them accurately.

Understanding Harm & Needs

Explore concrete effects and needs without assuming what repair should mean.

Accountability Without Shame

Support acknowledgment of conduct and consequences without humiliation or excuses.

Balanced Facilitation

Avoid taking over, pressuring, or equating unequal harms while supporting both voices.

Voluntary, Feasible Repair

Develop proportionate commitments tied to needs and capacity, with genuine assent.

Closure & Follow-Up

Record consent, responsibilities, timing, support, or a justified pause clearly.

How Scores Work

• 0 — The observed approach was seriously ineffective or inappropriate.
• 1 — The skill was attempted, with major gaps or counterproductive choices.
• 2 — Some useful elements appeared, but important gaps remained.
• 3 — The skill was demonstrated competently, with clear room to improve.
• 4 — The skill was applied effectively and consistently to the case.
• 5 — The skill was applied precisely, consistently, and responsively to the case.
• Not Observed — There is not enough evidence to score this skill; it is excluded from the total.

Unobserved skills are excluded from the total. A short session may provide only limited evidence.